Last updated: 23 July 2026
Pharmacy Weight Loss Helmsley | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Helmsley is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
We are the data controller for all personal information collected through our website and services. Our pharmacy operates under GPhC Registration No. 9012511 and is regulated by the General Pharmaceutical Council. You can contact us at any time using the details provided at the end of this policy.
When you use our services, we may collect the following types of information:
Personal Information: Your full name, date of birth, address, email address, and phone number.
Health Information: Medical history, current medications, weight, BMI, and other health details necessary for safe prescribing and dispensing of weight loss treatments.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Information: IP address, browser type, device information, and website usage data collected automatically when you visit our site.
We use your personal and health information for the following purposes:
To assess your suitability for weight loss treatments and enable our pharmacist to make safe, informed prescribing decisions. All orders are reviewed and approved by a qualified pharmacist before dispatch, with delivery completed within 1 working day of approval.
To process and fulfil your orders, including managing prescription records as required by pharmacy regulations.
To communicate with you regarding your order, treatment queries, or any safety concerns relating to your medication.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate dispensing records.
To improve our website and services using anonymised, aggregated data.
Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. For general personal data, our lawful basis is the performance of a contract and legitimate interests.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies to ensure the website functions correctly, as well as analytical cookies to understand how visitors use our site.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare Partners: With prescribers, clinical staff, or other healthcare professionals involved in your care where necessary.
Service Providers: With trusted third-party providers who assist us in operating our website, processing payments, or delivering orders. These parties are contractually bound to handle your data securely and only as instructed.
Regulatory Bodies: With the GPhC, NHS bodies, or law enforcement where we are legally required to disclose information.
All third parties we work with are required to comply with UK data protection laws.
We retain your personal and health data for a minimum of eight years following your last interaction with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our systems are regularly reviewed to maintain a high standard of data security. In the event of a data breach that poses a risk to your rights, we will notify the relevant authorities and affected individuals as required by law.
If you have any questions about this privacy policy, wish to request access to your data, request corrections, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
If you are dissatisfied with how we handle your data, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the UK.